Privacy Policy 7e88 — Protection of Your Personal Data

01 Personal Information We Collect

When you register and use the platform 7e88, we collect various types of information to ensure our services function properly and securely. The information collected falls into two main categories:

Information you provide directly:

• Full name as stated on your official identity document
• MyKad number or passport number (for KYC verification purposes)
• Date of birth for age eligibility verification
• Email address and mobile phone number
• Malaysian bank account details including bank name, account number, and account holder name
• Account password (stored in hashed form — we do not store passwords in plain text)

Information collected automatically:

• IP address and device information (device type, operating system, browser version)
• Activity log data including login times, games played, and transactions made
• Geolocation data at the country or state level for compliance purposes
• Cookie and session tracking information within the platform

02 How We Collect Personal Data

Your personal data is collected through the following channels when you interact with the platform 7e88:

• Registration Form: Basic information is collected when you register a new account on our platform.
• KYC Process: Identity verification documents are collected when you submit an account verification request prior to your first withdrawal.
• Platform Activity: Game behaviour data, transaction history, and activity records are collected automatically when you use our services.
• Customer Support: Additional information may be collected when you contact our support team for troubleshooting purposes.
• Cookies & Tracking Technologies: Technical data and user preferences are collected via cookies installed in your browser.

All data collection methods we use are transparent and consistent with data protection laws in force in Malaysia. You will always be informed when data is collected for a specific purpose not stated in this policy.

03 Purpose of Personal Data Use

7e88 using your personal data solely for the following legitimate and stated purposes:

• Account Management: Create, verify, and manage your user account, including the required KYC process.
• Transaction Processing: Securely process deposits, withdrawals, and any financial transactions related to your account.
• Platform Security: Detect and prevent fraud, money laundering, multi-accounting, and any other unlawful activity.
• Customer Service: Provide technical assistance and resolve complaints or enquiries you submit.
• Service Improvements: Analyse aggregated usage data to improve the user experience and platform features.
• Official Communication: Send important account notifications, relevant promotions (with your consent), and service updates.
• Legal Compliance: Meet legal obligations, regulatory directives, and reporting requirements set out under Malaysian law.

04 Sharing Information with Third Parties

7e88 does not sell, rent or disclose your personal data to third parties for marketing purposes. However, there are limited situations where we may need to share information with certain parties:

• Payment Service Providers: Transaction information is shared with legitimate payment processors such as banks, FPX providers, and e-wallet services to process your deposits and withdrawals.
• Game Software Providers: Minimum technical data is shared with licensed game providers to ensure a smooth and fair gaming experience.
• Legal Authorities: We are required to disclose information if ordered by a court or competent authority under Malaysian law.
• Identity Verification Services: KYC data may be verified through accredited third-party verification services to ensure the accuracy of your information.

All third parties we work with are bound by strict confidentiality and data protection agreements. They are only permitted to use your data for the specific purposes mutually agreed upon 7e88, and the use of such data for any other purpose is strictly prohibited.

05 Cookies & Tracking Technologies

Platform 7e88 using cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. There are several types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Performance Cookies: Collect information about how you use the platform to help us improve website speed and usability.
• Preference Cookies: Store your preference settings such as language, layout, and display preferences for a more personalized experience.
• Analytics Cookies: Help us understand aggregate user behaviour without identifying individuals, for service improvement purposes.

You can manage or delete cookies through your browser settings at any time. Please note, however, that disabling essential cookies may affect certain platform features and your overall gaming experience.

06 Data Storage & Security Measures

Your personal data is stored on secure servers with multi-layered protection. The following are the key security measures we have implemented:

• End-to-End Encryption: All data transmitted between your device and our servers is protected with 256-bit SSL/TLS encryption.
• Secure Storage: Passwords are stored using a strong one-way hashing algorithm — we do not store passwords in any readable form.
• Strict Access Control: Only authorized personnel with legitimate business needs may access your personal data.
• Regular Security Audits: Our platform undergoes independent security audits on a regular basis to identify and address vulnerabilities.
• Incident Response Plan: We have clear procedures in place to promptly address any data breaches and notify affected users.

Data Retention Period: We retain your personal data for as long as your account is active or as needed to provide our services. After account closure, your data may be retained for the minimum period required by Malaysian law before being securely deleted.

07 Your Data Access & Control Rights

Under the Personal Data Protection Act 2010 (PDPA) Malaysia, you have the following rights regarding your personal data held by 7e88:

• Access Rights: You have the right to obtain a copy of the personal data we hold in relation to your account.
• Right to Rectification: You may request the correction of inaccurate or incomplete data at any time.
• Right to Erasure: In certain circumstances, you may request that your personal data be deleted, subject to our legal obligations.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: You have the right to receive your data in a structured, machine-readable format.

To exercise any of the above rights, please contact our support team 7e88 through the official channels provided on the platform. Your request will be processed within the stated timeframe and we may need to verify your identity before carrying out any changes.

08 Children's Data Protection

Platform 7e88 is intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from children or minors.

If we discover that a person under the age of 18 has provided us with personal data, we will immediately take the following steps:

• Close the account in question and cease all data processing.
• Delete all personal data associated with the account.
• Return any legitimate balance where applicable through established procedures.

If you believe a minor has registered an account on our platform, please contact our support team immediately so that appropriate action can be taken.

09 Links to Third-Party Platforms

Platform 7e88 may contain links to or be integrated with third-party services such as game providers, payment processors and customer support services. It is important to understand that:

• This Privacy Policy applies solely to the platform 7e88 and does not cover the privacy practices of third parties.
• Each third-party service has its own privacy policy, which you should review separately.
• 7e88 not responsible for how third parties collect or use your data when you interact directly with their services.

All third-party providers working with 7e88 within the context of our platform are bound by strict confidentiality and data protection terms in their service agreements.

10 Amendments to the Privacy Policy

7e88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use.

• You will be notified of any significant amendments via your registered email or in-platform notification at least 14 days before the amendment takes effect.
• The "Last Updated" date shown at the top of this page will be updated whenever changes are made to this policy.
• Continued use of the platform 7e88 after the effective date of the amendment will be considered your acceptance of the updated terms.

We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your personal information.

11 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our 7e88 ready to help.

• Live Chat: Use the live chat feature within the platform for an immediate response — available 24/7.
• Support Email: Send your written enquiry to our official email address for a formal written record.
• Help Centre: Visit the page FAQ our team for answers to frequently asked questions about privacy and your account.

We are committed to responding to all privacy-related enquiries within 3 working days. For more complex requests relating to data access or deletion rights, response times are as stated in the user rights table above.